After Sale Support

TCN is a company that supports its own customers throughout the product life cycle to the end of life. This type of support typically includes warranty, upgrade and repair services.

• Proactive maintenance

TCN uses proactive maintenance as a maintenance strategy for stabilizing the reliability of machines or equipment. Its central theme involves directing corrective actions aimed at failure root causes, not active failure symptoms, faults, or machine wear conditions.

• Reactive maintenance

TCN even in case of any breakdown or a fault has the recourses to overcome this situation through uses of reactive maintenance.

• Quality Assessment

TCN has the qualified personnel and adequate tools to evaluate performance, as in the delivery of services or the quality of products provided to its customers.

• Reconfiguration

TCN has all the resources not only to create the original plan, but as well as changing it as required based on evolving system conditions.

• Spare Part management

Spare Parts Management is the main component of a complete Strategic Service Management process that companies use to ensure that right spare part and resources are at the right place (where the broken part is) at the right time.